TheStreamJungle does not offer this service but check out StreamShark for any custom order enquiries.
How do I upload sub badges to my channel?
Head to your dashboard on Twitch. Menu > Preferences > Partner/Affiliate > Scroll down > Subscriptions > Loyalty Badges.
How do I upload emotes to my channel?
Head to your dashboard on Twitch. Sidebar > Viewer Rewards > Emotes.
How often does TheStreamJungle upload new products?
We add new badges and emotes all of the time. Follow us on social media to keep up to date with new products being launched.
Do the free emotes and free sub badges change?
Yes, we constantly rotate which items are available for free each month to keep things fresh.
What is your refund policy?
We cannot offer any refunds on digital products due to the nature of them not being returnable.
I didn’t get an email after I made a purchase?
Check your spam or junk folder as it may have been sent there. If you still cannot see it then feel free to email us at hello@thestreamjungle.com and we will sort it our for you.